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Alabama State University invites applications to fill the position of Administrative Secretary for the University Counseling Center. The selected candidate, under the direct supervision of the Director, will provide comprehensive administrative and operational support to ensure efficient daily functioning of the Counseling Center. This position plays a key role in front desk operations, student engagement support, communication efforts, and supervision of student staff. The Administrative Secretary must handle confidential and time-sensitive materials with discretion, communicate effectively with students, faculty, staff, and external partners, and ensure all duties are completed accurately, professionally, and in a timely manner. A strong reliance on experience, sound judgment, organization, and initiative is essential.
Duties and Responsibilities:
Ensure consistent front desk coverage and serve as the primary point of contact for visitors, students, and callers
Screen and route incoming calls; record messages and respond or redirect appropriately
Coordinate and maintain the front desk and office coverage schedule
Supervise and provide oversight to student interns, work-study students, and front desk assistants
Assist with the creation, coordination, and distribution of flyers, outreach materials, and social media announcements in collaboration with Counseling Center staff
Schedule meetings, appointments, and events for Counseling Center staff as needed
Take minutes at departmental meetings and prepare correspondence, reports, and other documents
Proofread materials to ensure accuracy and professionalism
Input purchase requisitions and monitor progress through completion
Receive, open, sort, and distribute incoming mail and deliveries
Maintain organized and confidential files, both physical and electronic
Assist with tracking departmental supplies and submitting purchase requests
Report facility or maintenance issues as needed
Support office operations by ensuring a welcoming, professional, and organized environment
Perform other related duties as assigned to support Counseling Center operations
An associate degree in Secretarial Science, Office Administration, or a related field with at least one (1) year of administrative or secretarial experience is required; or a certificate in Secretarial Science with at least two (2) years of administrative or secretarial experience. A typing proficiency exam of 40 net words per minute is required.
Typing proficiency results must be submitted to the ASU Office of Human Resources by the closing date. Proficiency exams administered by ASU's College of Education, and state Career Service Centers are accepted. You may contact the College of Education by calling (334) 229-4632 or email rbell@alasu.edu to schedule a typing proficiency exam, or contact your local career center for an appointment.
Alabama State University is located in historic Montgomery, Alabama on a beautiful 172-acre campus featuring lush landscaping, historic landmarks, and both modern and traditional facilities that pay homage to the University's proud past and bright future. The campus is located a short walk from the state capital, the state government complex, and downtown Montgomery, making the downtown business and entertainment district, art galleries, state archives, museums, and historical sites readily accessible.