The University Ombudsperson is a designated impartial, neutral, and confidential third party who assists students, faculty, staff, and administrators in dispute resolution through informal means, which includes consulting, negotiation, and mediation. The Ombudsperson provides constructive process and referrals to help staff prevent, identify, manage and/or resolve workplace conflict. In addition, the incumbent provides appropriate training programs to promote constructive communication, conflict resolution and collaborative problem solving.
Provides impartial and confidential consultation to students, faculty and staff who have a concern related to a personal grievance regarding an alleged violation, misinterpretation or improper application of University policies and procedures, or alleged improper treatment.
Acts as liaison between individuals or groups and the campus administration by serving as a consultant, facilitator, and informal mediator. Recommends steps toward problem resolution and appropriate action.
Consults with campus departments and academic units to understand and resolve complex problems through informal discussion; develops cooperative strategies to prevent future problems.
Refers inquirers to supervisors and/or appropriate University officials who are able to address the matters of concern.
Develops and maintains ongoing relationships with all campus constituencies to promote the value and process of conflict resolution.
Works collaboratively with other campus personnel with conflict resolution interests and responsibilities.
Demonstrated ability to understand liability and risk issues of a large, complex organization, including sexual harassment, whistleblower laws and policies, discrimination, and other compliance related issues.
Other duties as assigned by the University General Counsel and Managing Attorney
Juris Doctor from an accredited ABA law school
Five years of legal experience
Experience in problem solving, analysis, and conflict resolution
Demonstrated knowledge of professional Ombuds standards, codes of ethics, procedures, and principles and techniques for informal inquiries
Demonstrated ability to understand liability and risk issues of a large, complex organization, including sexual harassment, whistleblower laws and policies, discrimination, and other compliance related issues
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; annual and sick leave; 14 paid holidays; wellness benefits; tuition exemption; training and development opportunities; employee discounts and more!
LSU is committed to diversity and is an equal opportunity/equal access employer
HCM Contact Information:
Questions or concerns can be directed to the LSU Human Resources Management Office at 225-578-8200 or emailed HR@lsu.edu.
LSU is the State’s flagship research university and carries the designation of “very high research activity” by the Carnegie Foundation. It is one of 21 universities nationwide holding land, sea, and space-grant status. LSU enjoys a lively and diverse community of nearly 35,000 faculty, staff, and students from every state and more than 120 countries. LSU is proud to be among the nation’s best va...lues in higher education and scored high on every value-based metric among peer Flagship and SEC universities on the new College Scorecard, highlighting university details such as average annual cost, graduation rate and salary after attending.